Shipping policy
Shipping Policy
Thank you for shopping at OhanaPuppies!
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times We currently ship within the United States only. Estimated delivery times vary depending on the supplier's shipping origin:
| Ships From | Estimated Delivery Time |
|---|---|
| United States | 3-7 business days |
| Canada | 5-10 business days |
| China | 20-45 business days |
Shipping is free on all orders.
Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 2-5 business days for tracking information to update.
Delays OhanaPuppies is not responsible for delays caused by customs, weather, or carrier issues beyond our control. If your order hasn't arrived within the estimated timeframe, please contact us at info@ohaanapuppies.store and we'll be happy to help.
Contact For any shipping questions, reach out to us at info@ohaanapuppies.store.